Portofino

As per the Shipping Policy, the delivery of the product will be processed within 24 hours on business days. The expected time for delivery is within 2-7 business days.
In case of delivery related complaints, please (operating hours only) send email at info@scentedgarden.com

Please read all the instructions carefully.

• The product will be processed and dispatched within 24 hours of it being placed on working days. The expected delivery time for the product is within 2-7 business days.
  
• It is the Customer's responsibility to make sure that the company has the correct shipping address before the order is dispatched.
  
• A Customer and Direct seller will need to allow up to 15 days for processing after the receipt by the Company of any notice of address change.
  
• In case of delivery related complaints.send us an email at info@scentedgarden.com
  
  

Registered office:

72, Mastan Baba Enclave, Rani Road, Mulla Talai, Udaipur, Rajasthan

For the safety of our customers and in accordance with global industry standards, We would be unable to accept returns or exchanges of the products.

We would only be able to exchange if the product is damaged or a different variant of the product has been shipped. Please get in touch at info@scentedgarden.com within 3 Days of delivery of the product. To process the exchange, WE NEED AN UNBOXING VIDEO of the parcel.

For cancellation Policy

Cancellation & Returns Refunds will be made for any cancelled orders. Orders cancelled within 6 hours of placing the order are entitled for store credits, that can be used in future). Orders cancelled post 6 hours after placing the order will lead to a Processing Charge of Rs.1000 since we dispatch every order at the soonest time possible